We take our responsible service of gaming (RSG) obligations very seriously and we are committed to providing responsible gambling in our venue and actively support the promotion and encouragement of responsible gambling. Gambling is enjoyed by the majority of people responsibly, however, The Last Local recognises that problem gambling is a serious issue for the community and that a small number of people are harmed by their gambling activities.

The Last Local does not participate in any campaign that might promote problem gambling.

We aim to provide gaming facilities that can be enjoyed responsibly by:

• promoting responsible gambling at all times.
• displaying information for gambling help services, counselling services and other support services at all times.
• advertising, offering and providing an exclusion/barring program at all times.
• ensuring all advertising promotions and marketing campaigns promote responsible gambling and adhere to related legislation.
• we only pay out winnings in accordance with legislative requirements.
• providing complimentary water at all times.
• displaying mandatory signage at all times.

As part of our responsible service of gaming policy our key focus areas for compliance include:

• Minors will not be permitted to consume liquor or be served liquor and we require photo identification from any persons who appear under 25 years of age and only accept the approved forms of photo ID as permitted under applicable State or Territory law.
• Self-excluded patrons are to be removed from the venue immediately and no monies or winnings paid or returned.
• Contraventions (breaches) of exclusions/barrings are reported to the manager on duty and to the relevant authority body as mandated.
• Intoxicated or disorderly customers are not permitted to gamble, and alternate transport options are provided or supported to assist patron home.
• Advertising gaming machines internally and externally are only permitted within the relevant state specific guidelines and where relevant, Gambling Codes of Practice are adhered to.